As your small business grows you often find yourself needing to build a support structure to grow with it and, in today’s world, Information Technology is usually high on the list.You know that you need to build an IT support structure, but you’re not sure you want the financial commitment of hiring on a full-time IT professional; even if you did, how could you be sure that you were hiring someone who could identify the unique demands of your business? Well, that’s where managed IT services comes in. The cost of hiring a managed IT services provider, even with an all-inclusive package, is much lower than hiring an in-house IT professional. Let’s say, for example, you run a company with 25 employees. An entry-level help desk support technician typically earns a salary of $35,000/yr. And that entry-level help desk tech won’t be able to support more complex technologies. Alternatively, for a company of 25 employees, our all inclusive support package (this includes remote desktop support, on-site support, systems support and infrastructure support with proactive monitoring) would only be an annual cost of $23,600/yr. Now that may not seem like a huge savings, but you also must consider the incidental cost savings that come with hiring a managed IT services company: you don’t have to pay for the benefits, equipment, physical space, electricity, etc. for an in-house employee. Let’s also look at what you get: full help desk support with on-site support, full systems support and infrastructure support. This includes server maintenance and life cycle management, software patches and upgrades, proactive monitoring, disaster recovery, WAN implementation, email management, domain management, 1 free quarterly consultation etc. Much more added value than what you would get with a single, entry-level help desk tech. So is managed IT services right for your company? Schedule a consult today and let’s find out!
Brian Dunham is a Cisco and Microsoft certified network and systems engineer with over a decade of experience in the Information Technology field. When he is not in front of a computer he can be found out in the wilderness canoing, hiking, fishing, or camping.